This morning, my daughter and I drove to have her car's oil changed. She asked me to drive, even though she loves driving her car. When I...

Part of trust building takes place during every interaction between two people. Trust is being built as a function of the time spent...

Up until 6:45, the night flight was smooth. Major Kevin Sweeney leveled the KC135 air tanker at an altitude of 25,000 feet. His mission,...

Peter Drucker said that "business has two--and only tow--basic functions: marketing and innovation." Well, your company probably already...

In the first part of this article mini-series I demonstrated, based on my original research, that for innovation to exist, you must be...

Through my 2008-10 doctoral research, I found that the biggest problem that non-innovative companies have is lack of trust. In fact,...

When I was ready to find a topic for my PhD dissertation research in 2008, my mentor pushed me to find one that I would be proud of. "One...

When I conducted my doctoral research between 2008 and 2010, I fount that autonomy was the strongest single factor that companies and...

Why trustworthy salespeople can sell the same thing for almost 30% higher price. I realize more and more that being trustworthy is really...

Watch the video. One of the TV shows I love the most is The West Wing. There is an episode where Leo McGarry, the Chief of Staff, ...

A headline asking the same caught my eyes at CNN Business this morning. The article quoted researchers from the University of Texas at...

Innovation is a team sport. You must rely not only on your own ingenuity and creativity, but also on that of your team members....

Are you receiving letters that are marked "DO NOT BEND," "CHECK INSIDE," "NON-TRANSFERABLE," "FINAL NOTICE," "OPEN IMMEDIATELY!""Pay to...

You already know that “culture eats strategy for breakfast.” When do you start paying attention to your company’s culture and changing...

The proper motivation… For a long time it was accepted that incentives, and specifically financial incentives, would motivate any type of...

The growth stage of a startup is scary and painful. With perfectly good intentions, founders make this mistake, that may lead to the...

One of the most important roles of the leader of a creative team is to keep the team separated from the rest of the organization. Just...

Fairness is one of the prerequisites for team success. Overstating your contribution achieves the opposite. Here’s why, and what you can...

Creativity is a team sport. Somehow children know how to play it, but they lose that capability as they grow up. Here is why. The factor...